FAQ

Common questions before making a legal enquiry.

Simple answers to help you understand how the NkalaLegal website works.

Do I need to know what area of law my matter falls under?

No. Describe what happened in plain language. The enquiry process is designed to help identify the likely area of law.

Does submitting the enquiry create an attorney-client relationship?

No. An online enquiry is a request for assistance. A professional relationship only arises when the relevant legal professional accepts the matter and the appropriate terms are agreed.

Can I use the court judgments section for legal research?

Yes. The public repository allows visitors to search published judgments uploaded by the administrator. Always verify the source and current status of legal authorities before relying on them.

What documents should I have ready?

Where relevant, keep court notices, contracts, correspondence, invoices, employment records, property documents and other material connected to your matter. Do not send passwords or banking credentials.

What if my matter is urgent?

If a court deadline is imminent, someone has been arrested, or there is an immediate risk to a person or property, seek urgent professional assistance rather than waiting for an online response.

Does NkalaLegal provide legal advice through the website?

The website provides general information and an enquiry pathway. Advice on a specific matter should be obtained from an appropriately qualified legal professional after considering the facts and applicable law.

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A short description of your matter is enough to begin an enquiry.

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